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.::FAQ::.

Q: What is SmartZone service?
Ans: It is an WAP based service where any Robi user can enjoy video clips, Movie song, Music video, MP3, Ringtone, Wallpaper, Animation and many more.
Q: Who can enjoy SmartZone service?
Ans: Any Robi user can enjoy the service.
Q: What type of content is available on SmartZone WAP portal?
Ans: It's a bank of a huge number of video clips, Movie songs, Music video, Wallpaper, Animation and many more.
Q: What is the service details for SmartZone WAP?
Ans:
Content Price (Including VAT) Auto-renewal
Subscription BDT 2.44/day Yes
Subscription BDT 8.52/week No
Subscription BDT 17.05/fortnight No
Subscription BDT 34.09/month No
5 Free/day BDT 0.00/day N/A
Paid BDT 6.09/download N/A
Q: How to participate into SmartZone Baishakhi Bonanza campaign?
Subscribers of SmartZone WAP portal will be eligible to participate.
Q: What is the process flow to participate into the campaign as well as getting the prizes as a winner?

• Participants have to register for ‘Smart Zone’ service to participate in this campaign.

• User can register this service by sending SMS with ‘START SZ’ and send to 16455 or visit: Gaanzone.com/smartzone

• After registration with the service by SMS user will get WAP Push and user have to download much more content from the portal, like - Wallpaper, Video, Animation, full Song and so on.

• User will get points as per the point table.

• To know the points user have to visit the portal.

• Customers have to download more and more content to win this campaign from a vast content catalogue.

• Subscribers will Get points as per the point table.

• Participants have to collect 1100 points to be eligible for winning the first prize. Participants have to collect 900 points to be eligible for winning the second prize. Participants have to collect 700 points to be eligible for winning the third prize.

• There will be three (03) winners and the selection process is fully automate based on fastest/shortest time to reach the highest points if there is multiple candidates with same score

• Participants will not be able to download more than 20 paid contents per day in the first 10 days during the campaign period. Total campaign period is 15 days.

• Result of the campaign winners will be announced within (15) fifteen days after the campaign period is over

• Prize will be given within one month after the campaign period is over.

• No SmartGo Solution Ltd. employee/anyone related to this campaign execution will be allowed to participate into this campaign as potential winners.

Q: What will be winner selection policy?
Ans: According to contest modality, any user will be eligible for the winner who reaches the benchmark point. Winner will be selected as first come first serve basis.
Q: Can one win all the prizes?
Ans: No, there will be total 03 unique winners eligible to get prizes based on their position.
Q: How many days will the prize be given?
Ans: Prize will be given within 30 days of the campaign end.
Q: Don’t find answer here?
Ans: Support Email: support@smartgo.info
Phone: +88 01884334028 (10:00am-6:00pm without Friday and Public Holiday)
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